Helpdesk Software
Kayako SupportSuite
http://www.kayako.com
Link adicionado: 11.Nov 2006
Nro. de Cliques: 5
Categoria: Helpdesk Software
Título: Kayako SupportSuite
Url: http://www.kayako.com
Descrição: Kayako SupportSuite offers true integrated Multi-Channel solution allowing you to manage your emails, online issues, chats, self service and issues received by phone. Some key features of the product include:

- AJAX based Rich User Interface
- Active Directory (LDAP), vBulletin, ModernBill integration
- ViewShare feature allowing you to guide your clients in realtime
- Staff to Staff Voice Chats
- SLA's, Work Schedules and Escalations
- Detailed Reports and Analytics
- Microsoft® Outlook® Integration
- Teamwork module allowing you to create shared Events, Contacts and Tasks
Fornecedor/Empresa: Kayako Infotech Ltd.
Plataforma: Linux/FreeBSD/Solaris/Windows
Requisitos: PHP 4.3, MySQL 3.23.23, Zend Optimizer ou ionCube Loader
Idioma(s): Multilingual
Licença: a partir de US$ 29,95
Cliques: 5
Link adicionado: 11.Nov 2006
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